Nonconformities & CAPA

Manage in an integrated manner Nonconformances and Corrective/Preventive Actions (CAPA)

The Nonconformities module makes it possible to report all events and manage non-conformances, customer complaints and risks in quality, environment and health & safety. It allows you to prevent hazards, raise improvement opportunities and record and manage accidents / incidents. It also lets you thoroughly follow-up corrective and preventive actions which are in progress and ensure their effectiveness and respect of due dates.

Finally, the Nonconformities module lets you perform root cause analysis, monitor direct and indirect costs, evaluate performances and analyze trends by department, by process, by product, etc.

Manage notifications, complaints, corrective actions, derogations, accidents, and opportunities for improvement.

In our integrated Quality (QMS) – Environmental (EMS) and Health & Safety (H&S) software solution, the Notification option is a one-stop shop accessible to all that allows everyone to report any situation requiring monitoring and follow ups. The Nonconformities module encourages communications and maximizes follow ups through the Dashboard. It allows complete management of all types of non-conformances (audits, products, processes, out of range values, emergencies and spills, work related accidents, incidents, customer complaints, improvement opportunities, corrective and preventive actions (CAPA), derogation requests, information requests, cause analysis, cost management, non-quality cost management, etc.).

Above all, the Nonconformities module supports decision-making based on information from statistical reports and performance indicators (KPI). The Nonconformities module is integrated with other IsoVision modules such as: Risk Analysis, Planning, Training & Competences, E-Learning, Equipment Maintenance, Supplier Management, Document Management, Audits & Inspections, Monitoring & Measurement, Dashboard and Performance Review.